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Returns & Refunds policy
1. Custom Stitching Orders
Since stitched and customized products are made specifically for individual customers, they are non-returnable and non-refundable unless there is a major manufacturing defect from our side.
2. Readymade Products
Returns for readymade products are accepted only if:
The item is damaged upon delivery
Wrong product was delivered
Return request is raised within 48 hours of delivery
Products must be unused, unwashed, and in original condition with tags and packaging intact.
3. Fabrics & Suit Pieces
Cut fabrics, suit pieces, and customized materials are non-returnable and non-refundable.
4. Refund Process
Approved refunds will be processed within 5–7 business days through the original payment method.
Shipping charges are non-refundable.
5. Exchange Policy
Size exchanges for eligible readymade products may be provided depending on stock availability.
6. Return Shipping
Customers may need to bear return shipping charges unless the issue occurred due to our mistake.
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